Privacy policy

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce terms of service, and protect our rights and the rights of our users.

What Personal Information We Collect

The types of personal information we obtain depend on how you interact with the Site and Services, and may include:

• Information you give us: contact details (name, address, phone, email), order information, account credentials, customer support messages.
• Usage information: cookies, IP address, device/browser information, and interaction data.
• Third-party sources: payment processors, hosting providers, analytics and advertising partners, and other service providers.

How We Use Your Personal Information

• To provide products and services, process payments and orders, manage accounts, and arrange shipping.
• For marketing and advertising where permitted (you may opt out where applicable).
• To detect and prevent fraud, and to maintain site security.
• To communicate with you and improve our Services.

Cookies

Like many websites, we use cookies and similar technologies to support site functionality, remember preferences, run analytics, and personalize content. You can disable cookies via your browser settings, but doing so may affect site features and performance.

Disclosure of Personal Information

We may disclose your personal information to:

• Service providers who perform services on our behalf (IT, payment processors, shipping, analytics, storage).
• Business and marketing partners and affiliates.
• Legal or regulatory authorities when required by law.
• Third parties in connection with a business transaction (e.g., merger, sale, reorganization).

Third-Party Links

Our Site may include links to third-party sites. We are not responsible for their privacy practices—please review their privacy policies when visiting external sites.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of 16. If we learn we have collected such information we will take steps to delete it.

Security & Retention

We take reasonable measures to protect personal information, but no system is completely secure. We retain data as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your jurisdiction, you may have rights including:

• Accessing, correcting, deleting, or porting your personal information.
• Restricting or objecting to certain processing and withdrawing consent where applicable.
• Opting out of marketing, sales, or targeted advertising where applicable.
• Appealing decisions and managing communication preferences.

We may require identity verification before acting on privacy requests.

Complaints

If you are not satisfied with our response to a privacy issue, you may lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store and process personal information in countries other than your own. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) to protect your data.

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